Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Descriptions:

• Maintain high levels of customer engagement (including on-site meetings) with a focus on customer satisfaction and loyalty
• You will work with your accounts proactively to drive product adoption as well as act as the voice of clients
• Proactively spot and correct any issues that could affect customer satisfaction or retention
• Facilitate periodic reviews with customers, determining new requirements and further success through engaging and consultative discussions
• Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap

Technical Requirements:

• Good knowledge of Ruby. Experience with Ruby frameworks (e.g. Rails, Sinatra) is a plus.
• Understand basic Javascript. Experience with Javascript frameworks (e.g. VueJs, ReactJs) is a plus.
• Familiarity with relational databases concepts (SQL syntax, indexing, structures, and query optimization).
• Understand programming practices such as separation of concerns, unit testing, and writing self-documenting code.
• Familiarity with version control systems such as Git or Mercury.
• Have some experience in deploying an app to the production environment

Soft Skill Requirements:

• Integrity and humility is a must
• Passionate about problem-solving and software engineering
• Possess excellent teamwork skill
• Good communication skills with technical and non-technical team members
• Love to learn new things and share them with others

You will impress us if you are:

• Experienced with containers and orchestration (e.g. Docker & Kubernetes)
• Experienced in building a high performance & highly available web application
• Experienced in mentoring more junior developers
• Maintain an open-source project or is an open-source contributor

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company