UX Researcher

Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia Full-time

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

 

Job Description

  • Working together with product managers in defining product concept derived from business needs and user needs
  • Conducting user research with different kind of methods such as focus group discussion, usability testing, in-depth interview, ethnography and other user tests
  • Discover customer journey toward specific behaviour depend on the product itself
  • Analyse users’ insight and translate the result into list of features

Qualifications

  • Bachelor’s degree in any relevant major
  • Have min. 3 years experiences in market or user research
  • Understanding of HTML, CSS or Coding is not required but is a plus
  • Experienced with " Ethnographic Research", "Usability testing" and/or "A/B testing"
  • Strong understanding, empathy, and sense about customers
  • Strong analytical, quantitative and qualitative problem-solving skills
  • Motivated, high curiosity, dynamic and result-oriented

 

What You Will Get:

1. Competitive salary + daily allowance
2. Private health insurance (outpatient, inpatient, maternity, dental)
3. Allowance for sports activities and glasses/contact lenses
3. Strategic office location, accessible by MRT
4. Flexible working hours and remote work culture
5. Notebook Ownership Program
6. Friendly and dynamic work environment
7. Opportunity to take part in growing Indonesia's no. 1 SaaS company

What are you waiting for? Join us now!